The Office of Retirement Services's business hours are Monday through Friday between 8 AM and 5 PM. The office is located at 1737 N. First Street, Suite 600, San Jose. We are about two miles north of City Hall at the corner of North First and Metro. If you are taking the light rail, exit at the Metro station. If you are driving, there is ample free parking behind the building. You can call the Department at (408) 794-1000 or if outside the 408 area code you can use (800) 732-6477. The email address is Retirement.Dept@sanjoseca.gov. The fax number is (408) 392-0771 or (408) 392-6732.